KX Life

KX Life

'Your potential realised, every day’

KX (KiX) noun 1. human potential realised 2. holistic balance achieved 3. change happens

KX is a private members club in Kensington featuring a state of the art gym & Michelin starred restaurant together with a beautiful spa open to the public. Offering optimised health & fitness programmes with the latest treatments for body & beauty the KX Life experience is bespoke & rejuvenating from start to finish.

We partnered with KX life to develop a platform from which to continue the experience online and extend the service of their highly qualified experts through the brand's digital presence.

www.kxlife.co.uk

Website objectives

  • A website that would place them as a multi discipline luxury brand with expertise on all areas of health.
  • An exclusive members area with VIP content.
  • A website that would attract new members as well as spa customers.
  • Methods to communicate with members on day to day changes to the gym as well as longer term developments.
  • A simple way of booking gym classes that was easy for members and trainers alike.
Website objectives
KX Life

"A bespoke class booking system has transformed the way the team run their timetable and the way members utilise online facilities"

What We Delivered

We built a responsive & fully CMS website with a wide array of flexible regions. This enables staff the flex ability to customise the website within a permission based hierachy.

Within this was included a member to member social sharing area, a messaging system, separate eCommerce area and magazine.

The timetable allows for iPad registration, member anonymity/ publicity, concierge service, class tracking, CMS mirroring for staff to book in house and daily versus weekly opening of classes.

What We Delivered

Achievements

  • Over 140k class bookings.
  • Doubling in sessions year on year
  • 121% increase in users
  • 531% growth in search engine traffic
Achievements

Membership & CRM Integration

We partnered with Jonas to capture member's Club account details and tie this in with the website's exclusive area for synergy between Reception and member experience.

Membership & CRM Integration