CRM is all about building and nurturing relationships. By collecting data and actually looking at it, you can find out what your customers do and use that knowledge to send them stuff they’re actually interested in.
Managed in the right way, loyal customers can become not only individuals who visit your venue, but loyal brand advocates who actively promote your business in the physical and digital worlds, through word-of-mouth (WOM), social media and email recommendations.
- System Overview
- Campaigns & Trigger Emails
- Detailed Dashboard
- Data Integrations
- Single Customer View
Our CRM platform offers a greater awareness of customer behaviour and a more accurate collection of data in order to maximise interaction with your customer database.
Integrated with our eMarketing platform as well as online forms and data capture elements, our CRM platform records customer data from campaigns, Wifi and booking data.