Coined as the ‘Word of the Year’ by Harper Collins Dictionary, AI is undoubtedly the next great technological revolution, having rapidly developed and been in the spotlight in 2023. In 2024, we expect the adoption of AI to continue at an accelerated pace.
For WordPress users, AI is already transforming how WordPress websites operate. Advanced features, including personalised content and automated customer services, are becoming accessible.
Here are some further AI developments out look out for:
Chatbots
As Large Language Models have seen great development, soon chatbots will be able to provide more comprehensive customer support.
Voice assistants
The likes of Siri, Alexa and Google Assistant are now looking to become integral parts of websites. With approximately 80% of voice searches being foreseen to be conversational by 2024, there’s no doubt this is a website development trend to stay ahead of.
In the travel industry, voice assistants are transforming the way services are delivered to guests, offering quick access to information about amenities, local attractions and dining options.