Building Digital Experiences
that Drive Loyalty in Hospitality
Wednesday 4th December 11am | Online
Join us as we cover
Hyper-personalisation: we’ll talk about hyper-personalisation in Hospitality and how this can be realistically achieved with the mountains of data at our fingertips.
Beyond loyalty into a community: we’ll discuss the importance of building a community through social and being part of the conversation.
Measuring ROI in Loyalty: we’ll cover some of the key metrics to track customer loyalty, such as customer lifetime value (CLTV) and customer satisfaction scores (CSAT).
Case studies of loyalty campaigns in Hospitality: See real-world examples of how businesses have achieved significant results through effective loyalty programs.
The Speakers
Mark Lillicrapp
CTO
Dominic Rosenfeld
Commercial Director
Ellie Strestik
Social Media & Influencer Manager
Propeller
Coming Soon
More Speakers to be Announced
Agenda
Introduction
Mark Lillicrapp, Propeller
Hyper-personalisation that drives Loyalty
Dominic Rosenfeld, Pepper
Building a Loyal Community
Mark Lillicrapp, Propeller
Ellie Strestik, Propeller
Questions
Close
Hear from previous attendees
Such a great event, we loved everything, a brilliant atmosphere and and insightful presentation from TikTok.
Brand Manager at Popeye’s, Brand Manager at Popeye’s
Great event, Propeller hosted the perfect amount of people for the space and introduced a brilliant panel of guest speakers.
Senior Digital Marketing Manager at Firmdale Hotels, Senior Digital Marketing Manager at Firmdale Hotels
The speakers added real value and insight to our industry, this event was fantastic and I'm excited to see what's next.
Senior Marketing Manager at MJMK, Senior Marketing Manager at MJMK
