Transforming Zizzi’s customer experience through data

Since first opening their doors and firing up their signature pizza ovens in Chiswick over 20 years ago, Zizzi has opened over 135 restaurants across the UK and Ireland, each individually designed with touches unique to the local area and perfect for all occasions.

 

Throughout our strong partnership with Zizzi, we’ve worked together to make the customer experience the best it can be. With a continuous and unwavering focus on analysis, optimisation and conversion, we’ve been able to drive on-going results to better inform next steps for the website.

To take Zizzi above and beyond their competitors, we created a bespoke Bookatable integration and menu development driven by user experience. This has ensured customers can book at their local Zizzi with ease.

 

We continuously focused on analysis, optimisation and conversion to drive ongoing results. A recent highlight has been our image optimisation project.