Video content is not a fad – it’s a UX mainstay. From short-form videos on TikTok, homepage loops that engage, and Instagram Reels that highlight brand moments, video is one of the most compelling channels to capture attention, foster trust, and convert.
Actually, 86% of companies currently employ video as a marketing medium, and 84% of consumers report that video has influenced them to buy a product or service. For retail and hospitality brands, the potential is in incorporating video into the user experience, not as a separate marketing initiative.