05 January 2025

Luxury & Travel | Targeting the UHNWI market

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Luxury & Travel | Targeting the UHNWI market
Annabel GibsonWritten ByAnnabel Gibson

Annabel is the Marketing Coordinator at Propeller, taking on the production of social media communications, creating copy for articles and contacting external agencies for collaborations.

Competition in the luxury travel industry is fierce. To truly connect with ultra-high-net-worth individuals (UHNWIs), brands must offer more than just a five-star service.

What sets successful luxury travel brands apart is a deep understanding of this audience’s world. That means anticipating their needs before they arise, offering highly personalised touches, and weaving stories that spark aspiration and intrigue.

Who are UHNWIs?

Ultra-high-net-worth individuals (UHNWIs) are those with over $50 million in investable assets. They are experienced, discerning travellers who are no strangers to five-star service, but they’re not looking for what’s already been done. They want one-of-a-kind journeys curated specifically for them.

For luxury travel brands, it’s not just about reach—it’s about resonance. What motivates their decisions? What types of experiences inspire trust, loyalty, and bookings? And how can your brand position itself as a trusted travel advisor, not just a service provider?

Understanding UHNWI travel behaviour and emerging trends (2025)

To develop effective luxury travel marketing strategies for UHNWIs, it’s essential to understand not only how, but why they travel.

A recent Tiger 21 survey revealed that over 50% of respondents plan to travel internationally for the next trip, with 12% flying by private jet—a clear signal that privacy, flexibility, and control are non-negotiable.

Meanwhile, Knight Frank’s 2025 Wealth Report shows a rising interest in experiential and wellness-focused travel, particularly in lesser-known destinations that offer cultural depth and seclusion.

Key trends shaping UHNWI travel:

  • Privacy & exclusivity: Private islands, off-market estates, and member-only resorts
  • Transformational experiences: Cultural immersion, ancestral reconnection, and polar expeditions
  • Wellness-driven travel: Longevity retreats, silent spas, biohacking itineraries
  • Sustainable luxury: Subtle but rising demand for conservation-driven travel and carbon-offset options

All of this points to a single truth: UHNWIs aren’t just buying luxury—they’re buying meaning. Every interaction matters. Every journey must feel as if it was designed just for them.

Luxury travel marketing strategies for UHNWIs

To position your brand as the go-to for high net worth individual travel agency services, your marketing strategy must reflect the exacting standards of the UHNWI audience.

Here are four essential pillars that elevate luxury travel brands in this niche:

  1. Content marketing
  2. Organic social
  3. Paid media
  4. Storytelling

1. Content marketing: Captivating the UHNWI imagination

Content marketing is one of the most effective ways to engage UHNWIs. It offers a platform to showcase the rare, meaningful experiences your brand can deliver, while building authority and trust.

But success here isn’t about volume. UHNWIs aren’t looking for mass-market content—they want stories that are relevant, refined, and personalised. Instead of focusing on sales-driven messaging, aim to create immersive narratives that speak to their curiosity, values, and aspirations.

Think:

  • Editorial-style blog features
  • Curated insider guides to hidden gems
  • High-production video series
  • Behind-the-scenes stories
  • Collaborations with tastemakers and local experts

Case in point:

Our work with Porto Montenegro centred on a luxury lifestyle content strategy. Their on-site News section immerses readers in yachting culture, elite social events and the finer aspects of waterfront living.

To truly resonate, your content must feel tailored. Whether personalised by interest, location, or lifestyle segment, it should speak directly to the individual behind the screen—offering them something so personal, it could only have been made for them.

2. Organic social media: Building authentic connections

Social media platforms like Instagram, LinkedIn, YouTube, and even Facebook are powerful tools for connecting with UHNWIs—so long as the content is personalised, polished and discreet.

Rather than pushing ads, use social to create visually immersive content that evokes a sense of exclusivity and intrigue.

Think:

  • Behind-the-scenes reels from private retreats
  • Destination spotlights on off-market experiences
  • Guest takeovers from trusted local guides
  • Live storytelling from global events

According to Northrop & Johnson nearly 70% of UHNWIs are regular social media users. In their survey, LinkedIn, YouTube, and Facebook were each used by a third of respondents. Instagram—hugely popular among luxury travel marketers—was favoured by 25%. Twitter came in at 13%.

What does this tell us? UHNWIs are online, and they’re paying attention. They appreciate thoughtful, curated content that speaks to their values and interests, presented with subtlety and sophistication.

By showing up consistently—and meaningfully—your brand becomes part of their digital journey, cultivating a loyal following and staying front-of-mind for their next getaway.

3. Paid media: Going local to go global

When it comes to paid media, precision is everything. To effectively reach UHNWIs, brands must think hyper-local—zeroing in on specific postcodes, neighbourhoods, and regions where wealth is most concentrated, from Mayfair to Manhattan, Monaco to the Emirates.

From there, go deeper. Understand the world they move in.

  • What publications do they read?
  • What events do they attend?
  • What brands do they align with?

Once you’ve built that profile, refine your targeting even further, layering in key demographics such as age, language, location, and even device type.

The result? A highly qualified audience far more likely to engage—and invest—in what your brand has to offer.

4. Storytelling: Evoking emotions and aspirations

Storytelling is at the heart of high net worth individual travel agency services.

Whether told through blog posts, cinematic video, podcasts, or immersive VR formats, your goal is to bring the experience to life. Not just the destination, but what it feels like to be there.

The most memorable stories are:

  • Authentic and personal
  • Rich in narrative detail
  • Grounded in emotion and aspiration
  • Told through the lens of the traveller, guide, or local voice

Think curated itineraries, origin stories, or behind-the-scenes experiences that can’t be found in a brochure.

When done well, storytelling doesn’t just market—it moves. And for UHNWIs, that emotional spark is often what leads to a booking.

In summary: Establishing authority in a competitive market

To effectively target the UHNWI market, your brand must mirror the qualities they seek in travel: personalisation, discretion, depth, and excellence.

Content marketing establishes your brand as a trusted advisor, providing valuable insights. Organic social media builds authentic connections, while storytelling brings your brand to life, capturing the emotion and unique experiences UHNWIs are after.

When combined, these strategies don’t just help luxury travel brands reach UHNWIs—they earn their loyalty. By consistently offering curated, meaningful, and emotionally engaging content, your brand can become their go-to source for extraordinary travel experiences.

What to do next

Looking to elevate your brand’s impact with a luxury digital marketing agency that specialises in UNHWIs? Get in touch with Propeller and discover how we help ambitious brands connect with the world’s most discerning travellers.

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